Making AI Serve Humanity: A Conversation with Navrina Singh

with
Navrina Singh
·
Founder & CEO
·
Credo AI
September 29, 2026
Making AI Serve Humanity: A Conversation with Navrina Singh

Made to Do — Episode

1

About this episode

When Navrina Singh founded Credo AI six and a half years ago, "AI governance" wasn't a category. It wasn't a buzzword. It barely existed as a conversation. Today, it's one of the most urgent topics on the agenda of every board, every government, and every regulator trying to keep pace with a technology that reinvents itself every few months.

In this episode of Made to Do, Florian Hoffmann sits down with Navrina — founder and CEO of Credo AI, advisor to the White House, OECD, and UN on AI policy, and one of Time's 100 Most Influential People in AI — to talk about what it actually takes to make AI safe, compliant, and human-centered. Not in the abstract. In the messy, high-stakes reality of Fortune 500 companies deploying third-party models, regulators racing to write rules for systems that change faster than legislation can move, and leaders who know they need to act but don't know where to start.

What emerges is a conversation that refuses to pick a side between innovation and caution. Navrina's core thesis isn't about what could go wrong with AI — it's about what would go right when we get this technology right. That optimism, paired with a deeply practical understanding of how AI systems are built, deployed, and governed, makes this episode less of a debate and more of a playbook.

Key takeaways

  1. AI governance is an enabler, not a hindrance. Companies that build a foundation of risk and compliance adopt AI faster, not slower — because they can evaluate, procure, and deploy new systems with eyes wide open.
  2. Context matters more than capability. The guardrails for a marketing flyer generator and a claims-processing system should be drastically different. Governance has to happen at the use-case level, not the model level.
  3. Leaders need to go back to building roots. You can't govern what you don't understand. Navrina's advice to CEOs and board members: build an AI system yourself before you try to set policy for one.
  4. AI literacy is the bridge between public and private sector. Policymakers who have never used an LLM and builders who have never navigated a regulatory regime both need to meet in the middle. Adaptive policymaking — flexible enough to evolve with the technology — is the way forward.
  5. The 10–15 age window is critical for girls in tech. Navrina encourages her 12-year-old to use AI tools freely (social media is off-limits). The confidence gained from building at this age shapes whether women show up at the tables where AI decisions get made.

Video chapters

0:00 — Opening

0:45 — Meet Navrina Singh

2:10 — What Is AI Governance?

5:06 — Governance Across the AI Lifecycle

6:07 — Building a New Category

7:26 — Keeping Up with Rapidly Evolving Models

9:13 — Bridging Tech and Policy

13:04 — What Separates Good AI Leadership from Bad

15:36 — Existential Risk: Responding to Harari

17:13 — Governing AGI

18:11 — Who Should Govern AI?

21:54 — AI Literacy and Adaptive Policymaking

24:25 — First Steps for Leaders

27:23 — Raising Girls in the AI Age

30:37 — Women in AI: Funding, Investing, Celebrating

33:20 — Final Thoughts: More Human Connections

“
Navrina Singh

About the guest

Navrina Singh
Navrina Singh
Founder & CEO
Credo AI

Navrina Singh is the Founder and CEO of Credo AI, an AI governance platform that helps organizations deploy AI responsibly by measuring, monitoring, and managing AI risk. Before founding Credo AI, she spent nearly two decades building products in mobile, SaaS, and AI at companies like Microsoft and Qualcomm. She is a member of the U.S. National AI Advisory Committee (NAIAC), an AI expert at the OECD, and a World Economic Forum Young Global Leader.

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