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The DO > Careers > Client Services Director Transformation (m/w/d)

Client Services Director Transformation (m/w/d)

  • Based in Berlin (hybrid work model), full-time or 80% part time
  • Starting immediately

ABOUT THE ROLE

At The DO, we believe in creating impactful transformations which make the world a better place. Based in our Berlin office, you will take responsibility for developing commercial strategy and driving growth in your area. Furthermore we work with our clients as partners in co-creation processes. You will use your expertise to guide our partners and program leads towards impactful and successful transformations.   

You would own…

  • Relationship and stakeholder management including with C-level stakeholders on a high-quality level and act as a link between The DO project team, the partner team, the wider organization and external experts 
  • Drive growth in your area of The DO, taking responsibility for seven figure turnover. We are proud of our flexible, entrepreneurial work culture, and will give you maximum freedom to make decisions as you see fit 
  • Manage ongoing partner relationships and support sales efforts, e.g. through proposals and pitches. You will be based mainly in our Berlin office, traveling occasionally to meet our partners in Germany
  • Lead communication within the projects and partnerships in a strategic way and oriented towards senior decision-makers
  • Establish thought leadership and build new partnerships with ambitious commercial and impact goals with potential clients and grow existing partnerships through account ownership 

… and develop

  • Your business development and partnership-building skills
  • Your expertise, network and tools in topics, such as sustainability and employee engagement

You will work closely with the… 

  • DO Catalyst Team
  • External business stakeholders
  • The broader DO network and community

This is what you can expect…

In the first month, you will complete your onboarding, learn the nuts & bolts of The DO Programs and get to know the team

After three months, you will have established good working relationships with your external partners, start leading the internal team of project leaders, have taken over the program and stakeholder management for your program(s) and started to co-facilitate and design workshops.

After six months, you will have established a smooth workflow, operations and communication between internal and external program stakeholders and fully own program and stakeholder management for your program(s). Moreover, you will start launching new partnerships.

After one year, you will be fully at ease in your role as director; and will have started to look at your impact beyond immediate tasks, e.g. in terms of ecosystem and community building with our partners.

ABOUT YOU

To thrive and grow in this role, you will likely be: 

  • An experienced practitioner, with at least 15 years experience either in advising from outside or in leading change within companies 
  • An empowering leader, providing knowledge and guidance to a team of highly motivated, purpose driven program leads
  • Well versed in developing strategy, handling the sales funnel, and positioning the team 
  • An outstanding communicator, able to communicate vision and strategy to different stakeholders
  • An expert in your field, able to provide thought leadership and guidance in a selection of the following areas: executive leadership, employee engagement, movement-building, change management or innovation

 

… And will likely have:

  • Designed and delivered / facilitated high-quality trainings, workshops and programs (online and offline)
  • Been responsible for leading a project within a corporate or large organization
  • Worked with talented, next generation leaders
  • Managed and led co-creation projects with a wide range of stakeholders, including at senior level
  • Equipped with knowledge of innovation methodologies such as design thinking
  • Purpose-driven with a passion for working and developing people
  • Empathetic, open-minded and flexible
  • Fluent in German and English (verbal and written)
  • Worked in high growth, international environments 
  • Focus on organizational development, sustainability or people projects 

 

Ideally, you might also have experience in … 

  • Co-creation projects involving internal and external stakeholder

 

This profile draws on our experience with people who have been successful in this role in the past. We warmly encourage you to apply if you feel your experience and skills equip you for this job but are not listed here! 

THE DO

At the award-winning DO School, we unlock the potential of your people — turning teams and individuals into the drivers of your future success.

Accelerate and sustain the change that will make your organization successful in tomorrow’s economy with The DO Catalyst.

The DO is an inclusive organization and explicitly welcomes applicants from diverse backgrounds, whether that’s ethnicity, religion, sexual orientation, age, citizenship, disability or alternative professional paths.

Why join The DO?

We are a purposeful organization with a global reach working to make an impact, where purpose, passion and your ideas matter.  

You will work with an entrepreneurial, creative and international team as well as a global community of purposeful DOers from over 100 countries

We offer a competitive salary, benefits, team-building activities, professional development opportunities and flexible and remote work modalities.

Is this the role for you? Then please submit your application via this link.

Applications will be reviewed on a rolling basis.

If you have any questions, please email us on: career@thedo.world

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